Shipping & Refunds

🧡 GalaPulse Return & Refund Policy

We get it — sometimes things don’t go as planned. Don’t worry, we’ve got your back! Here’s everything you need to know about returns and refunds:

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📅 Return Window

You can return items within 30 days of receiving your order

Products must be unused, unopened, and in original condition

Items that can’t be resold can’t be returned

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🔄 Not Eligible for Return

Opened or visibly used items

Anything damaged due to improper use

Items not returned in their original packaging

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💵 Refund Steps

Reach out via email or our return form

Our team will get back to you within 2 business days

Refunds are processed within 7–10 business days after approval

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🚚 Return Shipping Info

If the return isn’t due to a quality issue, return shipping & restocking fees apply

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📧 Still Have Questions?

We’re here to help!
Just email us at help@galapulse.com and we’ll sort it out together.